.engagement-page{max-width:900px;margin:0 auto}.preference-card{padding:0;overflow:hidden}.preference-row{display:flex;align-items:center;justify-content:space-between;gap:24px;padding:22px 24px;border-bottom:1px solid var(--border)}.preference-row p{margin:5px 0 0;color:var(--muted);font-size:.9rem}.preference-row .form-switch{min-width:90px;justify-content:flex-end}.preference-actions{padding:22px 24px;display:flex;justify-content:flex-end}.feedback-shell{min-height:72vh;display:grid;place-items:center;padding:48px 20px;background:radial-gradient(circle at top,#e9fbf5,transparent 45%)}.feedback-card{width:min(580px,100%);padding:40px;background:var(--surface,#fff);border:1px solid var(--border,#dce5e9);border-radius:24px;box-shadow:0 20px 60px rgba(17,45,64,.12);text-align:center}.feedback-wide{width:min(760px,100%);text-align:left}.feedback-icon{width:56px;height:56px;display:grid;place-items:center;margin:0 auto 18px;border-radius:16px;background:#eef5f7;color:#135a6b}.feedback-icon.success{background:#e0f8ef;color:#07805e}.feedback-card h1{font-size:clamp(1.8rem,4vw,2.5rem);margin-bottom:14px}.feedback-card>p{color:#5e7180}.feedback-card .btn{margin-top:14px}.feedback-success{display:flex;align-items:center;gap:10px;padding:16px;border-radius:14px;background:#e8f8f1;color:#087457}.nps-scale{display:grid;grid-template-columns:repeat(11,1fr);gap:7px;margin-top:16px}.nps-scale input{position:absolute;opacity:0}.nps-scale span{display:grid;place-items:center;aspect-ratio:1;border:1px solid #cbd9de;border-radius:9px;cursor:pointer;font-weight:700}.nps-scale input:checked+span,.nps-scale input:focus+span{color:#fff;background:#09886a;border-color:#09886a;box-shadow:0 0 0 3px rgba(9,136,106,.18)}.nps-labels{display:flex;justify-content:space-between;color:#6b7e89;font-size:.78rem;margin-top:8px}.engagement-metrics{display:grid;grid-template-columns:repeat(5,1fr);gap:14px;margin-bottom:20px}.engagement-metrics article{padding:18px;background:var(--surface);border:1px solid var(--border);border-radius:14px}.engagement-metrics span,.engagement-metrics small{display:block;color:var(--muted);font-size:.78rem}.engagement-metrics strong{display:block;font-size:1.7rem;margin-top:6px}.template-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.template-editor{border:1px solid var(--border);border-radius:12px;padding:15px}.template-editor summary{display:flex;align-items:center;justify-content:space-between;cursor:pointer}.template-editor summary span:first-child{display:grid}.template-editor summary small{color:var(--muted);margin-top:3px}.template-editor form{display:grid;gap:12px;margin-top:16px;padding-top:15px;border-top:1px solid var(--border)}.template-editor label{display:grid;gap:6px;font-size:.82rem;font-weight:700}.feedback-list article{display:grid;grid-template-columns:72px 1fr minmax(220px,300px);gap:16px;padding:18px 0;border-bottom:1px solid var(--border)}.nps-score{display:grid;place-items:center;padding:10px;border-radius:12px;background:#edf4f6}.nps-score strong{font-size:1.5rem}.nps-score small{font-size:.68rem}.segment-promoter{background:#dcf7ec;color:#087858}.segment-passive{background:#fff4d7;color:#8a6200}.segment-detractor{background:#ffe5e5;color:#a52a2a}.feedback-copy p{margin:6px 0;color:var(--text)}.feedback-copy small{color:var(--muted)}.followup-form{display:grid;gap:7px}@media(max-width:900px){.engagement-metrics{grid-template-columns:repeat(2,1fr)}.template-grid{grid-template-columns:1fr}.feedback-list article{grid-template-columns:60px 1fr}.followup-form{grid-column:1/-1}}@media(max-width:620px){.preference-row{align-items:flex-start;flex-direction:column}.nps-scale{gap:3px}.nps-scale span{font-size:.75rem;border-radius:6px}.feedback-card{padding:26px 18px}.engagement-metrics{grid-template-columns:1fr 1fr}}