This policy explains how PrintMyCheque operates and what users should verify. If you have a question about your account, contact our team without sharing passwords, OTPs or full bank-account numbers.
1. You own your business data
Subscribers retain ownership of company, payee, cheque, template and operational data entered into their workspace. PrintMyCheque processes it only to provide, secure and improve the contracted service or meet legal obligations.
2. Tenant isolation
Company-owned records carry a company identifier and application queries restrict access to the active workspace. Team access is controlled through roles and membership status.
3. Data minimisation
The product is designed to work using only the last four bank-account digits. Users should not enter full account numbers, OTPs, PINs, passwords or signatures into free-text fields, support messages or cheque-image uploads.
4. Export and portability
Available cheque registers, Positive Pay records, reconciliation results, invoices and reports can be exported through their respective modules. Additional account-level export requests can be submitted through support and will be verified before release.
5. Deletion and retention
Cheque and financial records use soft deletion and audit history to protect integrity. Account closure requests are assessed against invoice, payment, fraud-prevention, dispute and statutory retention duties. Data no longer required is deleted or anonymised according to the applicable schedule.
6. Backups and recovery
Production deployments should maintain encrypted, access-controlled backups with tested restoration. Deleted or corrected data can remain in backups until the backup cycle expires and is not restored except for disaster recovery.
7. Security incidents
Suspected unauthorised access should be reported immediately through the Contact page. We investigate, contain and notify affected parties or authorities where applicable.